Time Frame: Customers can cancel their subscription within 24 hours of initial purchase.
Process: Cancellations must be requested via the account management page or by contacting customer support.
Refunds: Full refunds will be processed for cancellations made within the specified time frame.
Eligibility: Refunds are only available for issues with service availability or major disruptions.
Time Limit: Refund claims must be made within 7 days of the identified issue.
Process: Submit a detailed report of the issue via the support ticket system.
Refund Type: Refunds will be credited to the original payment method.
Duration: Refund processing may take up to 14 business days.
Custom Services: Services customized for individual clients are not eligible for refunds.
Discounted Services: Services purchased at a discounted rate are not eligible for refunds.
Support: For any queries or assistance, please contact our customer support team.